When is your cut off time for same day delivery?
Our same day delivery cut off is 12pm weekdays. If you order after cut off, your order will be delivered the following business day on our next run. Please call us on 0749 272871 if you have just missed the cut off and we will do our best to accommodate.
Can I order in advance?
Yes of course! Just select the day you require on our calendar, its as easy as that.
What Suburbs in Rockhampton do you deliver to?
We deliver to all areas in Rockhampton including Allenstown, Depot Hill, The Range, Wandal, West Rockhampton, Berserker, Frenchville, Kawana, Koongall, Lakes Creek, Norman Gardens, Park Ave, Gracemere, Packhurst, Rockyview, Glenlee & Glendale.
Do you deliver to Hospitals & Business Addresses?
Yes we deliver to the Rockhampton Mater, Rockhampton Base & the Hillcrest hospitals daily. We can also deliver to all business addresses as long as there is access into the building.
Can I pick up from your store?
Yes, just select the Pick Up delivery option at Checkout. Please note our shop closes at 2pm to start our delivery run, pick up orders will need to be collected before 2pm. Our address is 2/18 Denham St, Rockhampton.
What time will the flowers be delivered, can i have them delivered at a certain time?
In the morning we are busy creating and preparing our gorgeous flowers for delivery. Our flowers & hampers are delivered between 2pm-5.30pm Monday -Friday. If you required a AM delivery please allow 24hrs notice and place a note for us in the message section at check out. Please note funeral flowers also require 24hrs notice to ensure they arrive before the service.
I am not sure what I want?
Need help deciding what to send or which flowers to pick from, our florist choice arrangements are perfect if you need help deciding. We will create something gorgeous to suit the occasion.
Can i cancel my order?
Of course, we just need 24hrs notice before the delivery date. We charge a small cancellation fee of $10 to cover credit card fees.
What are your Business Hours?
For your convenience our online store is open 24 hours a day 7 days a week. Phone orders & enquiries are 9am-5pm and our shop hours are 9am-2pm weekdays.